Novotel Balikpapan, Balikpapan (Borneo)

The hotel offers super clean rooms with friendly staff and excellent gym and pool facilities. Easy parking is available, and there are many food choices nearby. The good wifi network adds to the convenience, although the decor seems outdated from being untouched since the hotel opening 12 years ago.

The hotel rooms are quite big with a bathtub and a spacious lobby with plenty of sofas. However, there were issues with a lack of air conditioning control in the room and occasional unpleasant odors. The service varied from being attentive and hospitable to lacking in attentiveness. The location offers proximity to attractions and shopping malls but may be far from some amenities. The dining experience had its ups and downs, with some delicious options but lacking in variety. The facilities are convenient but have some room for improvement.

I had a pleasant stay at the hotel. The rooms were spacious and comfortable, offering a cozy bed and a convenient desk for working. The service was friendly, making me feel welcome throughout my stay. However, the location was not ideal, being far from malls and restaurants. The dining experience was standard, and the facilities were decent.

The hotel offers super clean rooms with a nice large bathtub in the bathroom, friendly staff, and excellent gym and pool facilities available outside the hotel. However, the lack of air conditioning remote in the room was a downside.

The hotel offers spacious rooms with the option of a bathtub and a large lobby with plenty of comfortable sofas for waiting or relaxation. The view from the room is stunning, overlooking either the sea or the hill, depending on the room facing. I had to change rooms for a meeting, and they accommodated my request swiftly. The service was a mix - some staff showed great hospitality, friendliness, and helpfulness, notably the Front Office Manager and Duty Manager. However, others seemed inattentive and lacking in good service, merely standing behind the counter without much interaction or greetings. The location is exceptionally clean and convenient, ideal for reaching the Sambola Lodge and finding various dining options easily. The dining experience was superb with delicious offerings like the crab asparagus soup, perfect for a refreshing start to busy days. The facilities are top-notch, offering everything one could need for a comfortable stay.

I had a wonderful stay at this hotel. The rooms were so clean and much better than my last experience. They were spacious with a comfy bed, a desk for working, and an armchair. The staff was incredibly friendly and the gym and pool were excellent. The lobby was quite big with a bathtub, and there were lots of sofas to relax and wait for check-in or just rest.

I had a mixed experience at the hotel. The spacious room with a comfy bed and desk was a plus, but the lack of air conditioning control was inconvenient. The service was impressive with a warm welcome drink and friendly staff, though the dining options were not as varied as I hoped. The location in the city was convenient, but the distance from malls and restaurants was a drawback.

The hotel offers spacious rooms with comfy amenities, easy parking, and a variety of dining options nearby. The good wifi network was a plus for my meeting. However, the service was not attentive. Location-wise, it's clean and conveniently in the city, making it suitable for business trips. The dining experience was refreshing amidst tight schedules, providing a great selection of food.

My stay at the hotel was quite pleasant. The rooms were spacious with a comfy bed and a work desk; however, I did miss having an extra pillow. The easy parking was a plus point, and everything was clean. The service was exceptional, with staff being very helpful and friendly. The location was great, making it convenient to reach my desired destination in Balikpapan. The dining experience was good, offering a variety of traditional dishes. Overall, a comfortable and friendly hotel with some minor room amenities lacking.

The hotel is conveniently located in Balikpapan, close to waterfront restaurants. The rooms are spacious and include a nice large bathtub in the bathroom, perfect for a relaxing stay with my family. The dining experience was satisfactory with a good variety of options, while the location offers easy access to many food choices.